Xana Hotelle Beijing TianqiaoChina | Beijing
Xana Hotelle Beijing Tianqiao, located in Beijing, has received mixed reviews from guests. While some reviewers praised the hotel's cleanliness and friendly staff, others highlighted concerns about the hotel's facilities and location.
Many guests appreciated the hotel's cleanliness and described the rooms as well-maintained. They mentioned receiving fresh towels and bedding daily, ensuring a comfortable stay. The housekeeping staff was often praised for their attention to detail and prompt service. Reviewers also mentioned that the hotel's common areas, such as the lobby and restaurant, were well-maintained and kept clean.
The friendly and helpful staff was another highlight for many guests. They mentioned that the hotel staff went out of their way to assist them, providing excellent customer service. The front desk staff was often commended for their efficiency during check-in and check-out processes. Reviewers appreciated the willingness of the staff to provide information and recommendations about the local area and attractions.
However, some reviewers expressed concerns about the hotel's facilities. Several guests mentioned that the rooms were small and lacking in amenities. Some reported issues with the air conditioning and overall maintenance of the rooms, such as faulty electrical outlets or broken fixtures. The lack of soundproofing in some rooms was also a common complaint, as guests mentioned being disturbed by noises from neighboring rooms or outside the hotel.
Another aspect that some guests were not pleased with was the hotel's location. While it was convenient for accessing attractions like Tiananmen Square and the Forbidden City, some reviewers felt that the hotel was too far away from other popular areas of Beijing. They mentioned that there were limited dining and shopping options within walking distance, requiring them to rely on public transportation or taxis to get around.
Overall, Xana Hotelle Beijing Tianqiao received a mix of positive and negative reviews. While the cleanliness, friendliness of the staff, and the hotel's proximity to popular attractions were appreciated by many, concerns about room facilities and the location dampened some guests' experiences. Overall, it is recommended that potential guests consider their specific needs and preferences before booking a stay at this hotel....